The Reign of the Customer: Customer-Centric Approaches to Improving Satisfaction - Claes Fornell - Books - Springer Nature Switzerland AG - 9783030135645 - August 26, 2021
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Claes Fornell
The Reign of the Customer: Customer-Centric Approaches to Improving Satisfaction 2020 edition

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211 pages, 20 Illustrations, black and white; XIII, 211 p. 20 illus.

Media Books     Paperback Book   (Book with soft cover and glued back)
Released August 26, 2021
ISBN13 9783030135645
Publishers Springer Nature Switzerland AG
Pages 211
Dimensions 150 × 220 × 10 mm   ·   355 g
Language German  

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