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The ITSM Iron Triangle: Incidents, Changes and Problems
Daniel D. McLean
The ITSM Iron Triangle: Incidents, Changes and Problems
Daniel D. McLean
This innovative work of fiction demonstrates how ITIL(R) best practice can ensure the success of your IT process implementation projects. It is based on real-life, up-to-date situations and offers vital strategies to implement the most important aspects of ITIL into your business and to tailor them to your organization's particular needs.
196 pages, black & white illustrations
Media | Books Paperback Book (Book with soft cover and glued back) |
Released | October 1, 2012 |
ISBN13 | 9781849283175 |
Publishers | IT Governance Publishing |
Pages | 196 |
Dimensions | 143 × 217 × 12 mm · 235 g |
Language | English |
Editor | IT Governance Publishing |
See all of Daniel D. McLean ( e.g. Paperback Book )