Tell your friends about this item:
The Art Of Complaining Phil Edmonston 2 New edition
The Art Of Complaining
Phil Edmonston
Defective cars, contaminated food, insurance company abuses, botched vacations, or government errors and indifference ... these issues and more are examined in The Art of Complaining. Phil Edmonston's newest book helps consumers come out ahead when products, services, and organizations fail to deliver.
112 pages, 62
| Media | Books Book |
| Released | November 21, 2013 |
| ISBN13 | 9781459719415 |
| Publishers | Dundurn Group Ltd |
| Pages | 120 |
| Dimensions | 152 × 228 × 25 mm · 340 g |