Zero Complaints: The Path to Continuous Value Creation - Gautam Mahajan - Books - Taylor & Francis Ltd - 9781032894256 - January 22, 2025
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Zero Complaints: The Path to Continuous Value Creation

Gautam Mahajan

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CA$ 225.49

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Expected delivery Jan 30, 2025 - Feb 4, 2025
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Zero Complaints: The Path to Continuous Value Creation

Zero Complaints: The Path to Continuous Value Creation is the ONLY book that lays out the importance for organizations to ensure their customers do not have a need to complain and share their frustrations with other customers


206 pages, 4 Tables, black and white; 8 Line drawings, black and white; 5 Halftones, black and white

Media Books     Hardcover Book   (Book with hard spine and cover)
To be released January 22, 2025
ISBN13 9781032894256
Publishers Taylor & Francis Ltd
Pages 206
Dimensions 446 g   (Weight (estimated))

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