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Difficult Conversations: How to Discuss What Matters Most
Bruce Patton
Difficult Conversations: How to Discuss What Matters Most
Bruce Patton
We know we must talk to a colleague, our boss or even a friend about something we know can be at least uncomfortable and at worst explosive. So we repeatedly mull it over until we can no longer put it off, and then finally stumble through a confrontation when we could have had a conversation. This work focuses on handling these exchanges.
352 pages
Media | Books Paperback Book (Book with soft cover and glued back) |
Released | November 3, 2011 |
ISBN13 | 9780670921348 |
Publishers | Penguin Books Ltd |
Pages | 352 |
Dimensions | 130 × 197 × 22 mm · 248 g |
Language | English |