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Customer Service: Career Success Through Customer Loyalty 6th edition
Paul Timm
Customer Service: Career Success Through Customer Loyalty 6th edition
Paul Timm
This textbook provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link between service skills and career achievement.
240 pages, black & white illustrations
Media | Books Paperback Book (Book with soft cover and glued back) |
Released | July 12, 2013 |
ISBN13 | 9780133056259 |
Publishers | Pearson Education (US) |
Pages | 240 |
Dimensions | 252 × 205 × 7 mm · 526 g |
See all of Paul Timm ( e.g. Paperback Book )