Releases by Ziliani, Cristina (University of Parma, Italy)

Cover for Ziliani, Cristina (University of Parma, Italy) · Loyalty Management: Driving Engagement with Loyalty Programs and Customer Experience (Paperback Book) (2025)
Paperback Book
2nd edition
Loyalty Management: Driving Enga...
Ziliani, Cristina (University of...
Cover for Ziliani, Cristina (University of Parma, Italy) · Loyalty Management: Driving Engagement with Loyalty Programs and Customer Experience (Hardcover Book) (2025)
Hardcover Book
2nd edition
Loyalty Management: Driving Enga...
Ziliani, Cristina (University of...