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Paperback Book
German edition
Qualitatsmanagement in Dienstlei...
(2001)
Henning Wallraff
CA$ 106.99
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![Cover for Henning Wallraff · Qualitatsmanagement in Dienstleistungsunternehmen: Vom elemente- zum prozessorientierten Modell - Eine analytische Darstellung (Paperback Book) [German edition] (2001)](https://imusic.b-cdn.net/images/item/original/519/9783838643519.jpg?henning-wallraff-2001-qualitatsmanagement-in-dienstleistungsunternehmen-vom-elemente-zum-prozessorientierten-modell-eine-analytische-darstellung-paperback-book&class=scaled&v=1408627303)