Creative Management of Small Public Libraries in the 21st Century - Carol Smallwood - Books - Rowman & Littlefield - 9781442243552 - December 23, 2014
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Creative Management of Small Public Libraries in the 21st Century

Carol Smallwood

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Creative Management of Small Public Libraries in the 21st Century

Creative Management of Small Public Libraries in the 21st Century is an anthology on small public libraries as centers of communities serving populations under 25,000. The book details strategies and methods for providing top-notch customer service while moving beyond customer service to the creation of meaningful customer relationships.

316 pages, black & white illustrations

Media Books     Hardcover Book   (Book with hard spine and cover)
Released December 23, 2014
ISBN13 9781442243552
Publishers Rowman & Littlefield
Genre Aspects (Academic) > Applied / Practical
Pages 316
Dimensions 155 × 237 × 26 mm   ·   624 g
Editor Smallwood, Carol
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