Tell your friends about this item:
Total Quality Management and Operational Excellence: Text with Cases 5th edition
John S. Oakland
Total Quality Management and Operational Excellence: Text with Cases 5th edition
John S. Oakland
The popular, practical, jargon-free writing style, along with ten supporting case studies, effortlessly ties the model to its real-life applications, making it easy to understand how to apply what you’ve learned to your practices and achieve sustainable competitive advantage.
536 pages, 240 Line drawings, color; 1 Halftones, black and white; 29 Tables, color; 269 Illustratio
Media | Books Paperback Book (Book with soft cover and glued back) |
Released | July 9, 2020 |
ISBN13 | 9781138673410 |
Publishers | Taylor & Francis Ltd |
Pages | 556 |
Dimensions | 246 × 189 × 35 mm · 1.03 kg |
Language | English |
Show all
More by John S. Oakland
Others have also bought
See all of John S. Oakland ( e.g. Hardcover Book and Paperback Book )