Satisfying Internal Customers First! - Richard Y. Chang - Books - John Wiley & Sons Inc - 9780787950828 - May 28, 1994
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Satisfying Internal Customers First!

Richard Y. Chang

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Satisfying Internal Customers First!

This book illustrates the vital link between satisfying external customers and improving processes within the organization to ensure that internal customers are satisfied, too.

104 pages

Media Books     Paperback Book   (Book with soft cover and glued back)
Released May 28, 1994
ISBN13 9780787950828
Publishers John Wiley & Sons Inc
Pages 120
Dimensions 234 × 157 × 7 mm   ·   190 g
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