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Managing Quality Fads: How American Business Learned to Play the Quality Game

This book explores the reasons why American industry was so slow to respond to the challenge of high quality goods from Japan in the postwar period.


302 pages, 8 line drawings

Media Books     Hardcover Book   (Book with hard spine and cover)
Released April 1, 1999
ISBN13 9780195122602
Publishers Oxford University Press Inc
Pages 304
Dimensions 162 × 239 × 26 mm   ·   581 g